Shipping policy
SHIPPING POLICY
Order Processing
Orders are processed and dispatched within 24–48 working hours of confirmation. Orders placed on Sundays or public holidays are processed on the next working day.
For Cash on Delivery orders, our team may call or send an OTP to confirm your order before dispatch. If we are unable to reach you within 48 hours, the order may be cancelled.
Delivery Time
Metro cities: 3–5 working days
Other cities and towns: 5–8 working days
Remote areas: up to 10 working days
Delivery timelines are estimates and may vary due to weather, strikes, festivals, or other conditions outside our control.
Shipping Charges
We offer free shipping across India on all prepaid and Cash on Delivery orders. There are no hidden charges.
Order Tracking
Once your order is dispatched, we will send you a tracking link by SMS, email, or WhatsApp. You can use this link to follow your parcel until delivery.
Serviceable Locations
We deliver across India. If your PIN code is not serviceable by our courier partners, we will inform you and issue a full refund if payment has already been made.
Incorrect Address or Failed Delivery
Please make sure your address and phone number are correct at checkout. If a parcel is returned to us because the address was incorrect, the phone was unreachable, or delivery was refused, we may ask you to pay the shipping cost again before reshipping.
Damaged or Missing Items
If your parcel arrives damaged, opened, or with items missing, contact us within 48 hours of delivery with photos. We will resolve it as quickly as possible.
Contact Us
For any question about your order, reach us at:
Email: kartikbusiness2000@gmail.com
WhatsApp: 8293897469
Support hours: Monday to Saturday, 10 AM – 7 PM IST